What is involved in making a claim?


If you have been involved in a road traffic accident, whether as a driver, passenger, pedestrian or motorcyclist, at home or abroad, talk to a specialist at Jordans to see if you could make a claim.

i) Before you make a Claim

When you make a personal injury claim following a road traffic accident, you will need to prove that anther person was responsible for your accident so that you can bring a claim against them.  We must also be able to show you were hurt in the accident.

Witnesses and Evidence

It is important to make a note of:

  • The driver’s details, name, address, telephone number, insurance details.
  • The vehicle Registration Number and type.

If possible contact the local police and encourage them to prepare a report on the incident.  This is especially important if a driver leaves the scene or you suspect is driving a stolen or uninsured vehicle. If possible taking photographs of the scene before the vehicles involved are moved as this can also provide extra evidence for your claim.

Visit a Doctor

It is essential that you have your injuries assessed at a hospital or your GP so that there is a professional record of the effects of the accident; make sure to re-visit your doctor if any further symptoms develop.

Obtain your Insurance Details

We will need to let them know that you have had an accident.  If you are uninsured then you may still be able to make a claim.  Depending on your insurance cover, you insurance company may pay your legal costs for you.

Keep Your Receipts

Keep any receipts relating to your accident.  This can include repair costs to your vehicle, prescription costs, recovery expenses, travel expenses and any absences from work.  These can be used to support your claim for compensation.

ii)      When can I Claim?

There are strict time regulations as to when you can apply to make a claim.  The law states that in the majority of cases a claim must be made within 3 years of the accident.  This does not apply to children who are injured, as they can at any time before their 21st birthday, or to anyone who requires assistance with their legal affairs.  However, if you delay bringing a claim, memories fade, details are lost  and your claim may become more difficult to prove.

If you claim occurred outside of the UK, different time limits can apply, some of which are less than 3 years, but one of our legal experts will be able to tell you whether you can still make a claim.

DO NOT DELAY.  Contact Jordans as soon as you can to obtain advice.

iii)     How much will it cost to make a claim?

Personal injury claims can be expensive to finance but at Jordans we can handle your case on a strict no win, no fee basis.

Want to start a claim or ask a question?

Call us on 0808 1650125 or get us to call you Speak to one of our expert advisors for free, confidential advice about your claim.